Tips for Protecting Consumer Banking

Knowledge Is Key To Prevention

The First National Bank of Mount Dora takes fraud prevention very seriously.
We are dedicated to offering information and tips to help you protect yourself. The first step is to learn about the various methods that fraudsters use to obtain your personal information.

Always remember:

  • We’ll never call, email, or text you to ask for your personal or financial information.
  • When you call us, we may ask you for specific information to verify your identity before disclosing financial information.
  • Use a “strong” password with at least 12 characters – a combination of mixed case letters, numbers and special characters.
  • Change your password frequently.
  • Never share your username and password with anyone.
  • Avoid using an automatic login feature that saves usernames and passwords.
 

Do's

  • DO check the last login date/time each time you log in.
  • DO review account balances and transactions regularly and report any suspicious activity.
  • DO use Online Bill Pay instead of checks to limit fraud opportunities.
  • DO regularly view system alerts such as balance transfers and password changes.
  • DO set the security level on your browser to medium (at minimum).

Don'ts

  • DON'T use public wifi or unsecured computers to log into your bank accounts.
  • DON'T use account numbers, social security numbers, or other personal information when creating account nicknames.
  • DON'T conduct banking transactions with multiple browsers open.
 

Tips to Avoid Fraud

  • DO install anti-virus and spy detection software on all computer systems, and keep them up-to-date.
  • DO set the security level on your browser to medium (at minimum).
  • DO be wary of repeated requests to enter your user ID and password.
  • DO call us at 352-383-2111 if you receive an email from The First National Bank of Mount Dora and it seems suspicious.
  • DON'T open emails from unknown sources. Be suspicious of emails stating they are from a financial institution, government, or other agency requesting account information.
  • DON'T open file attachments or click on links in a suspicious email. It could expose your computer to malicious code.
  • DON'T respond to or click on an embedded hyperlink in a suspicious email.